How To Order

Carr Lane Manufacturing products are sold by authorized distributors located throughout North America and the world. For customers within the continental United States, please see our distributor locator page for your nearest distributor. For other areas, contact Carr Lane Manufacturing directly for the name of the stocking distributor closest to you. To reach our customer service representatives, please call 314.647.6200.

If you are ready to place an order, please order through your local distributor. There are many benefits from ordering directly from your local distributor. Or, you may email us at clorders@carrlane.com

Minimum Order Charges

Carr Lane Manufacturing has a minimum order charge of $25.00 for domestic orders and a minimum order charge of $75.00 for international orders. 

Payment Terms

1% if paid in 10 days, or net 30 days.

PLEASE NOTE: Online Order Payment Terms are MasterCard, VISA, and American Express.

Payment Options

You can pay by electronic payment, company check, or credit card. We accept MasterCard, VISA, and American Express. If you are interested in electronic payments, please contact our Accounts Receivable Department. 

Online Ordering Information

Deadline for same day shipping for online orders is 2:30 p.m. Central Standard Time

Web orders cannot ship collect. 

Online orders must be paid using a credit card (MasterCard or Visa)

FedEx Ground is not available as a shipping option.

Any errors made during the entry of an order for a "Special," "Non-Stock," or "Made to Order" item will be the responsibility of the customer (i.e. a typo in a special Drill Bushing).

Any errors made during the entry of an order that result in charge-backs to Carr Lane Manufacturing (CLM) from any vendor CLM may pass those charges on to the distributor in the form of a miscellaneous invoice (i.e. Address correction by UPS/FedEx).

Shipping & Handling Information

Carr Lane Manufacturing proudly ships the same day an order is placed when the order is received before 3:30 pm CST and the items ordered are in-stock items. 

Carr Lane Manufacturing can only ship to street addresses. We cannot ship to a United States PO Box.

With only a few exceptions, we will ship via the method you request when you place your order. We can also ship collect to your account; however you will need to provide your shipping account number to utilize this service. 

There are no handling charges on orders from Carr Lane Manufacturing. 

Unless specified ship FOB from either Austin, TX or St. Louis, MO.

Unless requested at the time of the order additional insurance, over the default amount included by the carrier, will not be applied to any shipments. If a shipment is lost, damaged, or otherwise not delivered to the customer due to the carrier and the order is shipping "Collect" or "Third-Party," Carr Lane Manufacturing (CLM) shall not be liable for the shipment. If CLM receives any amount of money from the freight carrier in a case of lost or damaged freight, CLM will issue a credit to the customer equal to this amount. Consideration should be given at the time the order is placed to purchase additional insurance for all orders that are shipped "Collect" or "Third Party."